Welcome to ChosenAction.com’s Delivery Conditions Page
At ChosenAction, we understand that getting your order quickly and securely is crucial. That’s why we’ve established clear and customer-friendly delivery conditions. Here’s everything you need to know about our shipping process.
We ship nationwide and to select international destinations. If you are unsure whether we deliver to your area, please contact our customer service team for confirmation.
We partner with reputable carriers to ensure your order arrives safely. Our primary shipping partners include CJPacket, USPS, and China Post, known for their reliability and efficient service.
Orders are typically processed within 24-48 hours of purchase. Orders placed on weekends or holidays will be processed on the next business day.
Delivery times vary based on destination but typically range from 7 to 21 business days. Please note that these are estimated delivery times and may be subject to delays due to external factors beyond our control, such as customs clearance processes.
We are pleased to offer free shipping to our customers in the USA, Canada, Europe, Australia, and New Zealand. The weight of the order and the final delivery location are what determine the shipping cost for orders to other countries. We encourage customers from countries not listed above to contact us for confirmation of shipping availability and costs. The total shipping cost, if applicable, will be emailed to the customer for confirmation.
Tracking Your Order
Once your order is dispatched, we will send you a confirmation email with a tracking number. You can use this number to track the progress of your delivery on the carrier’s website.
Damaged or Lost Orders
In the rare event that your order arrives damaged or is lost in transit, please contact us immediately. We will work with the carrier to resolve the issue and, if necessary, send a replacement or process a refund.
Change of Address
If you need to change the delivery address after placing your order, please contact us as soon as possible. We cannot guarantee a change can be made if the order is already in transit.
Customs and Duties
For international orders, customers are responsible for any customs duties or taxes imposed by their country’s regulations.
Our customer service team is here to assist you with any queries or concerns about your delivery. We strive to ensure that your experience with ChosenAction.com is seamless, from browsing our website to receiving your order. Thank you for choosing us for your headphone needs!