Terms and Conditions

These terms and conditions govern your use of our website. Please read these terms in full before you use this website. If you do not accept these terms and conditions, please do not use this website. Your continued use of this website confirms your acceptance of these terms.

Website Access

1.1 It is not necessary to register with us in order to use most parts of this website. However, particular areas of this website will only be accessible if you have registered.

Use of Website

1.2 This website may be used for your own private purposes and in accordance with these terms and conditions.

1.3 You may print and download material from this website, provided that you do not modify or reproduce any content without our prior written consent.

Website Uptime

1.4 We take all necessary precautions to guarantee that this website is accessible 24 hours a day, 7 days a week. However, occasionally technical issues may result in some downtime, and accordingly, we will not be liable if this website is unavailable at any time.

1.5 Where possible, we always try to give advance warning of maintenance issues that may result in website downtime, but we shall not be obliged to provide such notice.

Links to and from Other Websites

1.6 Throughout this website, you may find links to third-party websites. The provision of a link to such a website does not mean that we endorse that website. If you visit any website via a link on this website, you do so at your own risk.

Cancellations, Returns and Refunds

1.7 All customers have the right to cancel their order under the Consumer Contracts (Information, Cancellation & Additional Charges) Regulations.

1.8 To meet the cancellation deadline, please notify us via email about cancelling the order as soon as possible.

1.9 If you are in possession of the goods you are under the duty to retain them and take reasonable care of them. You must send the goods back to us to our return address at your own cost (unless we delivered the item to you in error or the item is damaged or defective) as soon as possible once you have cancelled the order.

1.10 We reserve the right to make a charge not exceeding our direct costs of recovering the goods if you do not return the goods or return them at our expense.

1.11 Once you have notified us that you wish to cancel the order, any sum debited to us will be refunded to you as soon as possible.

1.12 In addition you will lose your right to cancel if you:

(a) unseal goods that are not suitable for return if they are unsealed, due to health protection or hygiene reasons.

(b) combine goods with other goods after delivery so that they become inseparable.